What other travelers are saying about Rusutsu Resort
The ski resort is basically unreachable if you're coming from the airport. Their service bus claims they run everyday the moment the resort is open but upon arriving, they claim they have no buses in service and if we wish to go there we must take a taxi because there was no other alternatives. Staff at the counter couldn't even speak a word of English and we had to really on the airports service counter instead for translation.
The hotel claims they'll give refunds if you come during the early season and there's no snow - even had it written on their page but when the time comes they claim no such thing and remove the page to do any refunds. This place is just overhyped better to go Hakuba or Niseko, for the price you pay service is crap, too expensive, everything is old and the opening of everything is always delayed.
The resort was great, especially if you enjoy tree skiing. Stayed at the Westin and the service was excellent, and access to the slope is easy.
Loved how less crowded it is compared to other big resorts but still have plenty of variety skiing.
People seem to be friendly and courteous.
Really the only reason for 4 starts instead of 5 starts is the slope facility/equipment are a bit old. Still very safe and capable, but just need some refreshing to not make it like and feel dated. Of course that might make it more costly and become overcrowded.
Just loved how relaxed and intimate it is currently, but with enough nice snap restaurants within walking distance to enjoy throughout the week. But MUST make reservations, and in person for many of them, because they are small and booked quickly.
The breakfast buffet at Westin is very nice too, quite a bit of variety, and loved the hot ramen, fresh squeezed orange juice, and almond tofu!
Love this self- contained resort. There is a newer ( western side) and a older more traditional Japanese pension side. We opted for the traditional and had a tatami room. Buffet was delicious, gained five pounds, from the adventure despite skiing hard for three days straight.
One of the best ski resort in Hokkaido. The ski area is just out of 3m away from the side entrance of the hotel. Thus, this design makes it very convenient for the hotel guest to maximise their time in skiing. Besides, the hotel rooms are cozy and comfortable. Furthermore, there are vast varieties of food served provided in the hotel.
