Transfers from New Chitose Airport to Tomamu

Traveling between New Chitose Airport and Tomamu has never been more relaxed or hassle-free. Let's set the scene: you've had a long flight or an exhilarating day on the slopes of Tomamu, and the thought of navigating your way to the next destination feels daunting. That's where we come in. With our seamless bus service, all you have to do is sit back, take a deep breath, and enjoy the picturesque landscapes of Hokkaido unfolding before you. And if you plan to experience a touch of both adventure and luxury, make a stopover at the Tomamu Resort Center — it's an experience that many have labeled as the highlight of their trip.

Now, if you're pondering about the unexpected - let's say an unforeseen roadblock or a sudden change in weather, worry not. We have a backup plan for everything. Sometimes, it might even lead you on a brief scenic train ride, adding just another beautiful chapter to your Hokkaido story. So, why navigate the complexities of transfers when we can do it for you? Book your ticket now and make your transfers not just a journey but a delightful experience. Remember, a hassle-free trip is just a click away!

Essential Details and Reminders

• For those on a round day trip to the Tomamu Ski Area, alighting at the Tomamu Resort Center is most convenient.

• Boarding and alighting at RISONARE Tomamu is an option, but only during its operational period.

• Due to the unpredictability of the COVID-19 pandemic, there might be abrupt cancellations of reserved buses.

• Ventilation pauses might be taken depending on the number of passengers and their respective stops, adding approximately 5-10 minutes to the journey.

• In case of expressway closures, we might redirect you to a nearby JR train station. Additional fees for this alternative will be your responsibility.

Vital Instructions:

• Time between flight and bus: Domestic (45 mins for arrival, 60 mins for departure), International (90 mins for arrival, 120 mins for departure). We don't monitor your connection times, so ensure you manage your timings to not miss any scheduled services.

• Please arrive at the meeting point 10 minutes before departure. If departing from the airport, make it 15 minutes. Late arrivals will be considered no-shows.

• Please refer to the gallery where you can check our schedule.

• Reservation is mandatory for all routes. Buses won't stop at unscheduled locations.

Cancellation Guidelines:

• Changes and cancellations can be made via phone, email, or FAX. For same-day cancellations, please call us directly.

• Business Hours: 9:00 AM – 6:00 PM (open year-round). For after-hours cancellations, the timestamp on emails/FAXes will be considered as the official time.

• Cancellation Fees:

• 7-2 days prior: 30%

• Day before: 40%

• Departure date: 50%

• After the start: 100%

Operational Terms:

• External factors like weather or road conditions might affect our services. Adjustments will be made as needed, and extra fees for alternatives will be your responsibility.

• Vehicle: Type (bus/taxi) depends on passenger count.

Onboard Etiquette:

• Smoking is prohibited

• Choose any seat, but when full, you might be assigned specific seats

• Refrain from loud phone conversations

• Seatbelts are a must

• Ski or snowboard boots should be removed

• Only one set of ski equipment and one luggage item per person is allowed in the bus trunk

Frequently Asked Questions

Q: Can I change my booking details if my plans change?

Ans: Yes, you can modify or cancel your booking by reaching out to us via phone or email. Do check out our cancellation policy for details on applicable fees.

Q: Are there any restrictions on luggage?

Ans: Yes, we allow one set of ski equipment and one piece of luggage per person in the bus's trunk. We advise that ski and snowboard stuff be placed in appropriate cases or bags to prevent damage.

Q: What happens if there is a sudden change in weather or road conditions?

Ans: In case of adverse weather or road conditions, we may modify the route, possibly introducing alternative transport options. Any extra fees arising from these adjustments will be the passenger's responsibility.

Q: What if I miss my bus due to flight delays or cancellations?

Ans: We endeavor to accommodate passengers who miss their bus due to flight issues, possibly by arranging for them to catch the next available bus or suggesting alternative transportation options.

Q: What type of vehicle will be used for the transport service?

Ans: The type of vehicle (bus/taxi) used will depend on the number of passengers availing of the service on that particular day.

Q: How early should I arrive at the meeting point before departure?

Ans: We recommend arriving at the meeting point at least 10 minutes before your scheduled departure time. If you are departing from the airport, please be there 15 minutes in advance to facilitate a smooth boarding process.

Related Read: Best Outdoor Activities in Hokkaido for Adventure Lovers