Can’t ask for more! Everything is more than perfect. Slopes are friendly for newbie, coaches are nice and speak different languages. And you won’t get bored even you don’t ski.
This place was very nice, beautiful. Shuttle service is good, ski in and ski out. Only reason why I out 3 stars is you can’t get reservations to the best restaurants unless you book 30 days in advance. They have other walk in restaurants but you kinda get tired of the same food if more than 2 days. Staff is very friendly though and the hotalu village is super cool.
Went in January and it was very crowded. Overall experience was good and my the ice village is worth visiting. Lots of activities in the resort.
The room however is due for a revamp. Pretty old amenities and interior.
The place was overcrowded. It was like a busy train station and we ran around like headless chickens trying to find our way around.
Staff was not all friendly and had limited English speaking ability. It was disappointing considering it’s an international resort. Some were inpatient and gave mixed instructions probably because they didn’t understand what we were saying.
There were limited restaurants opening at night and every restaurant had long queues but there was no other way to find food since the convenience store had limited food options.
Room with centralized air conditioning was v hot and uncomfortable to sleep at night.
Ski rental shop didn’t have proper signage and proper flow for first timers to understand what to do and where to get staff.
Most appalling of all, there was no medical assistance or pharmacy on site. We fell sick in the cold weather and did not have enough medication for our stay but had nowhere to get medicine and had to rely on our own immunity and loads of vit c we brought from home. We didn’t even manage to get any fruits during breakfast cos there was only cocktail fruits and on some days apples. I can’t imagine if I were to break a leg during a ski.
I would not recommend anybody going to tomamu Hoshino, I don’t think it’s safe especially for families with children or elderly.
